Saudi Arabia

      Saudi Arabia

        Privacy Policy

        Privacy Policy

        Last Updated: [Insert Date]

        Dlvrd (“Dlvrd”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use the Dlvrd website, mobile application, and food delivery services.

        1. Information We Collect

        We may collect information such as:

        • Name, email address, phone number, and account details.

        • Delivery address and location information.

        • Order, payment, and transaction details.

        • Device, IP address, and basic usage information.

        • Reviews, ratings, feedback, and other information you choose to provide.

        2. How We Use Your Information

        We use your information to:

        • Create and manage your Dlvrd account.

        • Process and deliver your food orders.

        • Process payments and refunds.

        • Communicate with you about orders, deliveries, and account activity.

        • Improve our services, app, and customer experience.

        • Prevent fraud, misuse, and unauthorized activity.

        • Send promotional communications where permitted by law and your preferences.

        3. Sharing of Information

        We may share relevant information with restaurants, delivery partners, payment providers, technology providers, and other service providers when necessary to provide our services.

        We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of Dlvrd, our users, or others.

        We do not sell your personal information unless permitted by applicable law and properly disclosed to you.

        4. Location Information

        Dlvrd may use your location information to provide delivery services, identify nearby restaurants, estimate delivery times, and improve the ordering experience.

        You can manage location permissions through your device settings. Some features may not work correctly if location access is disabled.

        5. Payments

        Payments may be processed through third-party payment providers. Dlvrd may receive transaction-related information but does not necessarily store your complete card or payment credentials.

        Payment information is handled according to the applicable payment provider's policies and security practices.

        6. Data Security

        We use reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

        However, no online service can guarantee complete security of information.

        7. Your Choices

        You may review or update certain account information through your Dlvrd account.

        You may also manage promotional communications by using the unsubscribe option provided in promotional messages or by contacting us.

        You may request access, correction, or deletion of your personal information where permitted by applicable law.

        8. Children's Privacy

        Dlvrd is not intended for individuals who are not legally permitted to use the service. We do not knowingly collect personal information from children in violation of applicable laws.

        9. Changes to This Privacy Policy

        We may update this Privacy Policy from time to time. Any changes will be posted on the Dlvrd Platform with an updated “Last Updated” date.

        10. Contact Us

        If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

        Dlvrd
        Email: [support@dlvrd.com]
        Phone: [Insert Phone Number]
        Address: [Insert Business Address]